The hotel features spacious rooms and a lovely old-world charm, but it fell short in service quality, especially during check-in. Additionally, the lack of basic amenities like a microwave was inconvenient, although the attached restaurant was a nice touch. Overall, it's a decent stay with room for improvement.

Loved the spacious, clean room! 🛌 The location was perfect for exploring local shops and nature trails. Only drawback was the unwelcoming check-in staff who seemed rushed.

Really spacious and clean rooms, loved the vibe located near charming shops and nature trails. A total lifesaver during our trip!

hotel winters shines with exceptional staff who truly care for their guests during challenging times

Incredible staff warmth during difficult circumstances.

Spacious room with great location!

Our stay was nice. The room was really clean and felt super spacious. Staff was friendly and helped with our requests. The location is perfect, walking distance to cool spots. Just wish the AC was less noisy. Tried the bar/lounge area – it was decent, but the food was eh compared to nearby options.

I absolutely loved the hotel's modern design and elegant decor, which felt inviting and accessible. The spacious rooms and easy navigation throughout the building made my stay comfortable and worry-free. It truly felt like a refined retreat.

More staff at check-in during busy times.

The Superior King Room was upscale, spacious, and featured an excellent mattress, ensuring a comfortable night's sleep. Great location made exploring local attractions easy, and the hotel was very pet friendly, adding to our enjoyment. We particularly loved the homemade biscuits served during breakfast, which were a delightful treat. However, the check-in process could have been smoother, as it felt a bit rushed. Additionally, staff interactions weren't as warm as expected, which could enhance the overall experience further.

The Superior King Room we stayed in was spacious and modern, making our short visit very enjoyable. We appreciated the staff accommodating our special requests and the overall cleanliness of the facilities. However, the check-in process felt a bit impersonal, which could be improved for a warmer welcome.

Can just recommend for a cursory stop

Upscale room, spacious room with a comfortable mattress that ensured a good night’s sleep and the hotel’s pet-friendly policy made our stay even more enjoyable.

Everything was flawless.

The frozen coffee at Hooby's Brewing was a game changer! Plus, we loved being within a hop, skip, and jump of the Buckhorn Steakhouse—best steak sandwich in town. The location was killer, making it a breeze to explore the local gems!

i loved my stay! the superior king room felt spacious and clean, and everything was modern. the staff was super friendly and accommodating for our special requests. parking was free and easy to find. plus, the location was perfect—close to some great eateries! we also enjoyed a relaxing couples' massage at the zen terra spa.

The location was excellent for my work needs, and the room was an upscale, spacious King Room with a truly comfortable mattress, making for a restful stay. The hotel's pet-friendly policy also added a nice touch, allowing me to feel at home while attending to business.

The check-in staff could have been more welcoming.